Marc Pizzinato - Design-driven Product Manager & Owner

Professional Experience

April 2024 – Present

Supporting overall product strategy with CEO/Head of Product, and solely leading consumer-facing Clipboard Compete product
Responsible for orchestrating product development using Shape Up methodology, and running the regular Betting Table cadence with senior leadership
Leading customer discovery; and coordinating regular customer interviews with key stakeholder groups to identify opportunities
Chiefly responsible for writing “Shaping Docs” (Product Requirement Documents - PRDs - for ShapeUp) using customer interviews, usage data from Snowflake & Mixpanel, and revenue forecasts from Hubspot & elsewhere
Collaborating cross-functionally with Sales and Customer support to establish best practices and support systems during Customer Success handover of Compete product
Grew Clipboard Compete from launch to 16 live Associations in first 12 months, representing AUD$10,000-20,000 in new revenue per Association and decreasing existing school churn risk significantly

May 2022 – March 2024

Spearheaded product development & Go-To-Market (GTM) movements, as well as tracking uptake metrics, on complex, highly specialised logistics solutions beyond release/launch for 2 development squads
Directed a product development squad focused on quick-win improvements driving growth of Integrations revenue stream
Worked cross-functionally across Operations, Engineering & Marketing to establish and lead the Product Marketing function - implementing a release process that measurably increased feature awareness
Led development on a billing experience improvement in the then-beachhead North American (NA) market (read more here and here), which enabled NA Sales to better sell to North American consumers
Led “Ideas Smashathon” project squad in which I prioritised and drove the release of 20+ changes over a holiday code-freeze period

May 2021 – May 2022

Served as Product Owner for development team across all products – Pickup, Doorstep Delivery & Returns
Supported Senior Product Manager in roadmap execution through requirement documents and high-fidelity UX/UI mockups
Led research & development of Runner App UX - enabling local “runners” to deliver last mile from local Hubs to customers’ doorsteps

August 2019 – May 2021

Transformed user experience for Life Insurance Quote Tool on mobile
Revitalised flow of lead-gen and sale opportunity email & SMS comms alongside CMO and Head of Digital
Built intuitive Figma prototype used to present customer journey to Senior Leadership, and then to prospective strategic partners

HarvardX · 2025

University of Technology Sydney · 2017 – 2020

Marcellin College Randwick · 2011 – 2016

Graduated with the Senior Proficiency Award - awarded to the most well-rounded graduating student annually

UX/UI Design - Highly proficient with UX tools like Figma, Adobe XD etc. as tools for managing design systems & designing prototypes
Data Analysis - Sheets, SQL, Mixpanel, AWS Quicksight, AWS Cloudwatch Logs & Hubspot as analysis tools
AI Proficiency - Strong at prompt engineering in Claude, and in general in leveraging AI to accelerate my impact & productivity
Technical - Good knowledge of RESTful API architecture & good practice database design, as well as working knowledge of HTML/CSS

Referees and their contact details available upon request.